Priority remote support for your smart home. Less downtime. Faster fixes. One simple monthly plan.
Get StartedStarting at $9.99/month per system. Cancel anytime.
Power Care is a monthly remote support membership. It gives you direct access to PowerhouseAV’s technicians for troubleshooting, system tweaks, and quick fixes.
Most issues can be solved remotely. That saves you time, hassle, and the cost of a service call.
Power Care covers the remote support basics so your system stays running.
Jump to the front of the line when you need help. Members get priority over standard requests.
Same or next business day response. No more waiting days for a callback.
Our techs diagnose and fix issues without setting foot in your home.
Need a small tweak to your lighting scenes or automation routines? We've got it.
Support for Control4, networking, audio, video, and smart home systems.
When a house call is needed, members get preferred rates on service visits.
No hidden fees. No long-term contracts. Cancel anytime.
Remote support essentials
Per system. Cancel anytime.
✓ Priority remote support
✓ Same/next day response
✓ Remote troubleshooting
✓ Minor programming tweaks
✓ Control4, AV & network support
✓ Preferred onsite pricing
Everything in Power Care, plus more
Per system. Cancel anytime.
✓ Everything in Power Care
✓ Scheduled remote sessions
✓ Annual system health check
✓ Priority onsite scheduling
You have a Control4 or smart home system and want it running at its best.
You value fast answers and don't want to wait around for a tech visit.
You'd rather prevent problems than deal with surprises and big repair bills.
Power Care is a monthly remote support membership from PowerhouseAV. It gives you priority access to remote help for troubleshooting, guidance, and minor system adjustments.
No. Power Care handles what can be done remotely. If your issue needs a physical visit, we'll schedule that separately. Members get preferred pricing on onsite work.
Troubleshooting, system guidance, minor programming changes, and help with Control4, networking, audio, video, and smart home systems installed by PowerhouseAV.
Onsite labor, hardware replacement, physical repairs, major reprogramming, third-party systems not installed by PowerhouseAV, and emergency after-hours onsite service.
We target same or next business day response during normal hours. Times may vary based on volume, but members always get priority.
We'll schedule it separately. Onsite service is billed at standard rates, though Power Care members may get preferred pricing.
Billed monthly per system. Cancel anytime. No refunds for partial billing periods.
No, it's optional. But it's recommended if you want faster support and lower costs between onsite visits.
Everything in Power Care, plus scheduled remote sessions, an annual system health check, and priority scheduling for onsite service.
Your system deserves expert care. Enroll in Power Care™ today.
Call 833-376-9728Or ask your PowerhouseAV technician about Power Care at your next visit.